Refund policy

SlopeVision Return Policy

At SlopeVision, we want you to be completely satisfied with your purchase. We understand that sometimes a product just isn't right, and we're here to help make the return process as simple as possible.

General Return Guidelines

We accept returns for unopened and unused products within 30 days of the original purchase date. To be eligible for a refund, the item must be in its original packaging with all seals intact.

Unfortunately, we cannot accept returns for items that have been opened, used, or are not in their original condition.

How to Initiate a Return

If you need to return an unopened product, please follow these steps:

  1. Contact Us: Send an email to our customer support team at [Your Customer Support Email Address] with your order number and a brief explanation of why you're returning the item.
  2. Wait for Approval: Our team will review your request and, if it meets our criteria, we'll provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send the package back to us.
  3. Ship the Item: Securely pack the item in its original packaging and clearly write the provided RMA number on the outside of the box. You will be responsible for the shipping costs associated with the return. We recommend using a trackable shipping service.

Refunds

Once we receive your returned item and confirm that it is unopened and in its original condition, we will process your refund. The refund will be issued to your original method of payment, and you will be notified via email when the process is complete. Please allow 7-10 business days for the refund to appear on your statement.

If you have any questions about our return policy or need assistance with a return, don't hesitate to contact us at contact@slopevisiongolf.com.